As part of our Office 365 upgrade we are refreshing the email encryption from 3 October.
From a user perspective, there’s no change for you. You should continue to use the Encrypt and Send button to send secure emails as you do today. The recipients will receive an email with a different appearance.
Email encryption involves encrypting, or disguising, the content of email messages in order to protect potentially sensitive information from being read by anyone other than intended recipients.
This ensures we are safeguarding our customers and clients’ sensitive information and protects our reputation as an organisation.
This change lays down the foundation for further improvements later on, including replacing the current Government secure email solution (GCSX mailbox) by March 2019. Replacing the existing secure email solution with Office 365 secure email is the first step in this process.
If you use encryption, please take a minute to read a quick guide (with screenshots) which explains the upgrade in detail.
Need a refresher on what is considered sensitive information? Go to the Information Management Policy page on the intranet for further information.